Shipping

Last updated on Dec 03, 2025

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The Shipping step allows you to configure the shipping methods available for an instance.

For checkout instances connected to a CRM, you must have these shipping methods in your CRM to match the settings you've created in this section.


Adding a shipping method

Click Add Shipping Method to add a new type of shipping.

This will open the panel where you choose and configure the type of shipping method you want to provide to your customers.

Shipping Types

Available options:

  • Flat Rate: The most common type of shipping used everywhere

  • Weight Based: The shipping price changes according to the weight specified

  • Country Based: Specify a flat rate for certain countries

Shipping Groups

Select the shipping group or manage groups.

Managing Shipping Groups

In the management panel, you can change the order they appear by dragging the entries, add more groups, or delete.

Shipping Name

The name of the shipping method as it will appear to the customer.

Description

A description of the shipping method as it will appear to the customer.

CRM Shipping ID

The ID of this shipping option in your CRM.

Shipping Price

The price of the shipping option (flat rate only).

Min Product Value

The value set here will be the minimum value of a product for the customer to have this option. This does not include tax or shipping price.

Min Cart Value

The value set here will be the minimum value a customer’s cart must reach for them to have this option. This does not include tax or shipping price.

Max Cart Value

The value set here will be the maximum value a customer’s cart must reach for them to have this option. This does not include tax or shipping price.

Shipping Weight Rules (Weight Based only)

Choose the unit of measurement, and add rules in the right pane for weight ranges and the shipping prices associated with them.

Countries (Country Based only)

Select the countries this shipping method will be applied to. This will set a flat price for an entire country. This is a multi-choice dropdown menu.


Editing a shipping method

Click on the edit icon on the right side of a shipping method to edit it. The menu to the right of the edit icon allows you to deactivate or delete a method.


Shipping Countries

These options apply to all of your shipping methods.

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