Custom Fields Sync
If you have custom fields in your checkout and CRM, you can sync them with your ecommerce store as a tag.
To find your Custom Field ID in Sticky.io, go to Settings > Custom Fields
Then enter the ID(s) you want to sync to your store.
Please note only Order entity type fields can be synced.
If your custom field is a static value e.g. Add Gift, enter the value into the Store's Tag Name field.
If your custom field is a dynamic value (user input) e.g. Engraving Message, check the "Dynamic" option.
Once you're done with the sync settings, click Save and head back to the webhooks listing area.
Adding Webhooks in Sticky.io
Now that your sync settings are configured, let's add the following webhooks to Sticky.io.
From your Sticky.io dashboard, go to Settings > Post Back.
Under the Actions dropdown, click Create.
Now we add a post back for each Simplified Checkout webhook.
Copy the following settings from the images below for each event.
Order Creation
Some additional steps are required for the Order Creation webhook.
After copying the settings in the image below:
- Click View Tokens / Build URL and check all the Tokens. You do not need to select any Custom Field tokens.
- Find the order_id token and replace it with sticky_order_id
- Scroll down and click Save on the modal, then save this post back.
Prospect Creation
Tracking Update
Order Void
Order Refund
Order Hold
Order Cancellation
Once you've created the postbacks in Sticky.io for each webhook, you're good to go!
Adding Webhooks in Vrio
Now that your sync settings are configured, let's add the following webhooks to your Vrio.
From your Vrio dashboard, go to Settings and scroll down to Connections
Click Add Connection in the top right corner, and go to the Other tab.
Then connect with Webhooks.
Now we connect a webhook for each Simplified Checkout webhook.
Copy the following settings from the images below for each event.
Order Creation
Prospect Create
Tracking Update
Order Void
Order Refund
Order Hold
Order Cancellation
Once you've created postbacks in Vrio for each webhook, you're good to go!
Adding Webhooks in CheckoutChamp
First you have to click on Export sub-menu from Admin menu
Then you have to click on Create a Profile
Order Creation
Cancel Order
Refund Order
Order Hold
Order Tracking
Order Void
Create Prospect
Note: For Konnektive CRM, use KustomerType instead of customerType.