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Two-Factor Authentication
Two-Factor Authentication
Support @ BeSimplified avatar
Written by Support @ BeSimplified
Updated over a month ago

BeSimplified Accounts support two types of Two-Factor authentication: Authenticator Apps and SMS.

Enabling Two-Factor Authentication

To enable two factor authentication, starting from the default Simplified Overview screen, first navigate to the Account Security panel on the left side.

On the Account Security page, you will find the Two Factor Authentication section.

From this section, you can choose to either enable two factor authentication using an Authenticator app on your mobile device or using SMS verification.

Using an Authentication App

There are many possible choices of authentication apps that will work with Simplified. If you don’t already have one, we suggest you use Google Authenticator.

Setting up with Google Authenticator

Directly From Install

Select Get Started, then select Scan QR code.

From an Existing Install

Open the Google Authenticator app, then select the rainbow “+” icon in the corner. Select Scan QR Code.

On the Account Security Page on Simplified HR, select Enable Authentication App.

You will see a window like the one below

Point your phone camera at this QR code (after selecting Scan QR Code in the app). It should instantly add your Simplified account. Take the 6 digit code from under your Simplified account and enter it in the blank in the Enable Authentication App window.

Note: Authenticator Codes are timed and refreshed with the loading circles to the right of the code. Be sure to time your entry such that you have enough time before the code refreshes.

Select Activate.

When the activation code is successful, Simplified HR will provide you with backup codes. These codes are needed to recover your account should you lose your phone or uninstall the Google Authenticator App. Be sure to save them somewhere safe.

Logging in with an Authenticator App

After activating the authentication app option, the above screen will show after entering your password and, if you are on a new device, the email verification code.

In your authenticator app, there should be a listing for your Simplified account.

Take the 6 digit code from under your Simplified account and enter it in the blank. Select Remember this device for 30 days if you want to avoid entering the Two factor for every sign in. Select Verify.

Note: Authenticator Codes are timed and refreshed with the loading circles to the right of the code. Be sure to time your entry such that you have enough time before the code refreshes.

SMS Two Factor

On the Account Security Page on Simplified HR, select Enable SMS Verification.

You will see a window like the one below

Select your region code from the drop down and enter your full phone number without dashes, spaces, or parenthesis. Select Send. This will send a code to your SMS.

You should receive a text message with a code much like the one below. Enter this code under Enter 6-Digit Code. You should also choose a name you would like to know this device by and enter it under Identifier. Select Activate.

When the activation code is successful, Simplified HR will provide you with backup codes. These codes are needed to recover your account should you lose your phone number. Be sure to save them somewhere safe.

Logging in with SMS Two Factor

After activating SMS Verification, the above screen will show after entering your password and, if you are on a new device, the email verification code.

Take the 6 digit code from the SMS and enter it in the blank. Select Remember this device for 30 days if you want to avoid entering the Two factor for every sign in. Select Verify.

Logging in with both SMS and Authenticator App Options

If you have enabled both an Authenticator App and SMS Verification, you will be able to use either method to enter your account, and it will not require both. By default, the Authenticator App takes priority. Select Use SMS Verification from the Authentication Required Screen.

Changing the Priority of the Two Factor Options

Starting from the default Overview screen, first navigate to the Account Security panel by selecting your name in the top right corner of the page, then selecting Account Security.

On the Account Security page, you will find the Two-Factor Authentication section.

To change which method is asked when logging in by default, select the star next to Authentication App or SMS Verification.

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